Privacy Policy | Battlefield Window Cleaning

Battlefield Window Cleaning operates this website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect

We may collect the following categories of personal information:

Contact details including your name, address, phone number, and email address.
Financial information including payment card details and transaction information.
Account information including your username, password and preferences.
Transaction information including items you view, add to cart, or purchase.
Communications including information you include in messages to us.
Device information including your IP address, browser type and unique identifiers.
Usage information regarding how you interact with the Services.

Personal Information Sources

Directly from you when you create an account, visit the Services, or communicate with us.
Automatically through cookies and similar technologies.
From service providers who collect or process information on our behalf.
From partners or third parties.

How We Use Your Personal Information

Provide, Tailor, and Improve the Services. Process payments, fulfil orders, remember preferences, and create a customised experience.
Marketing and Advertising. Send promotional communications and show relevant advertisements.
Security and Fraud Prevention. Authenticate accounts, detect fraud, and protect public safety.
Communicating with You. Provide customer support and maintain our business relationship.
Legal Reasons. Comply with applicable law, respond to legal process, and enforce our terms.

How We Disclose Personal Information

We may disclose your personal information to third parties in certain circumstances, including:

Vendors and service providers who perform services on our behalf (e.g. payment processing, analytics, cloud storage, fulfilment and shipping).
Business and marketing partners for advertising purposes.
When you direct or consent to disclosure.
Within our corporate group or affiliates.
In connection with a business transaction or to comply with legal obligations.

Third Party Websites and Links

The Services may link to third-party websites. We are not responsible for the privacy or security of those sites.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority.

Security and Retention

No security measures are perfect. How long we retain your information depends on factors such as whether we need it to maintain your account or comply with legal obligations.

Your Rights and Choices

Right to Access / Know. Request access to personal information we hold about you.
Right to Delete. Request deletion of your personal information.
Right to Correct. Request correction of inaccurate information.
Right of Portability. Receive a copy of your personal information.
Managing Communication Preferences. Opt out of promotional emails at any time.

If you reside in the UK or EEA, you may also have the right to object to processing, restrict processing, and withdraw consent.

International Transfers

We may transfer, store and process your personal information outside the country you live in. Where transfers are made outside the EEA or UK, we rely on recognised transfer mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this website and update the "Last updated" date.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at hello@battlefieldwindowcleaning.com or write to us at Battlefield, .